Meet the Owners

Jim and Trudy Rust, ComForCare Farmington Valley Owners

Jim and Trudy Rust

Actively Engaged Owners, Compassionate Senior Advocates, Soccer Parents

“Show people that you care.”

Why We Opened Our ComForCare Location

We have experienced firsthand some of the obstacles family members encounter while searching for care for their loved ones. Jim's experience in trying to find care for his father involved an agency that assigned multiple caregivers by trial and error. It proved to be an inefficient and frustrating process. In looking for care for Trudy's mother, the experience was very impersonal and transactional in nature – the agency did not seem to have any real interest in learning anything about her or her personal needs.

Based on these experiences we felt there had to be a better way to interact with prospective clients, which motivated us to start our own agency and provide a genuine service for older adults. We knew we needed to provide a more personal touch.

We spend time with each new client prior to starting service to learn more about them and their unique needs. To better match caregivers with our clients, we use our Social History Questionnaire to learn more about each client’s personal background and interests. Knowing the kind of music they like, activities they enjoy and their favorite foods help us develop a comprehensive, personalized care plan that not only helps the body but also the mind.

Trust and reliability are values we hold dear. We believe in honesty and dependability, so we won’t misrepresent our services to make a sale. Our most successful cases are those where there is open communication – which is so important when giving exceptional care and meeting or exceeding our client’s expectations. Our commitment is to provide the best possible resources and options for you, so we can help our clients live their best life possible and allow family members to spend more time being a family and less time being caregivers.

Our Team

We have assembled an excellent team to help provide the best possible service for our clients. Jackie, Laura and Sandi all have caregiving experience and DementiaWise® training, making our entire team uniquely qualified to understand the needs of clients as well as family caregivers. We took the time to find people who align with our mission and are committed to high-quality care for our clients.

Location Credentials

Jim’s Credentials

  • Bachelor’s degree in biology from Purdue University
  • Master’s degree in business administration from Butler University

Trudy’s Credentials

  • Bachelor’s degree in accounting from Ball State University
  • Certified public accountant
Contact us at 860-409-0455

CONTACT US Call a ComForCare Representative Now 860-409-0455