A Team Dedicated to Making Everyday Meaningful

Bethy Cisneros Alvarenga, Caregiver Supervisor

Bethy has over 20 years of experience in healthcare. Bethy started out her career in healthcare as a caregiver. Bethy is passionate about providing a client-centered approach to care. This includes matching the appropriate quality care and caregivers to meet the client’s individual needs.  

Bethy is always willing to go above and beyond to serve clients and caregivers to resolve any care-related issues that may arise during aging transitions. Her goal is to ensure the care needs of clients and families are met with patience and understanding. Bethy brings unparalleled compassion and dedication to her work. She works in partnership with our caregivers to provide them with the necessary resources and to continue to make a difference in the lives of those she supports.

Bethy is certified as RNA, CNA, CPT and LVN.

Carlos Hernandez, Recruitment and Caregiver Success

Carlos brings over 8 years of caregiving experience in various care settings.  As a caregiver, he provided unparalleled care for aging adults, ensuring quality of life. He also spent many years in human resources recruiting for a fast-paced retail operation.  Carlos has a strong work ethic and is always passionate about his work. We are proud to have him as part of our team.  

Carlos brings a powerful combination of personal experience and professional dedication as a Manager of recruitment and caregiver success. He will play an instrumental role as we grow our care team and make a positive impact on caregivers in providing top-tier care.

Cathy Carpenter, Care Manager

Cathy brings more than 35 years of Health Care experience to ComForCare. Cathy is most passionate about helping aging adults and families assess their needs of care, guiding family decision-making, and arranging for the best level of care. Cathy’s priority is to build a successful relationship between our agency and clients by becoming their overall senior care resource, providing ongoing advocacy during their aging journey, and reducing the stress felt by family caregivers and decision-makers.

Cathy’s background includes Special Education, Program Directing Non-Profit Senior Care, and Memory Care Assisted Living experience.  Cathy serves on the Vendor Advisory Council for the North Los Angeles Regional Center, a non-profit that provides community-based services to individuals with disabilities. She serves on ONEGeneration's Fund Development Committee as well. OneGeneration is a San Fernando Valley-based non-profit organization that embraces healthy aging for Los Angeles Seniors and child development programs for Los Angeles children of families in need. This experience is invaluable to ensure continuity of care for those we serve.

Cindy Hernandez, Operations Manager 

Cindy started her career in healthcare because she wanted to work with aging adults in a way where her passion for serving others could make a big impact.

Cindy has 8 years of healthcare and eldercare experience, holding management and activity programming positions at an assisted living facility.  Cindy has an extensive background in Alzheimers and dementia care. She is laser-focused on making a difference in a client’s quality of life.  In her role as an Operations Manager, she oversees the day-to-day operations and is always on deck to come up with creative solutions to any obstacles that may arise. She brings unwavering commitment and attention to detail to deliver client-centric care and caregiver engagement that align with our values and culture. It is her goal to provide exceptional care and bring joy and kindness to the field of eldercare.   Cindy strives to cultivate positive relations with clients, families, and caregivers.

Cindy was born and raised in the San Fernando Valley.  She resides in the community with her son and loves hiking and movies.

Consuelo "Connie" Velasco, Scheduling Manager

Connie comes to ComForCare with over 25 years of experience in the Healthcare Industry, 15 years specifically in Home Care. Her primary responsibility is to provide excellent customer service to our clients by matching them with compatible, experienced, and caring Caregivers. 

Connie also ensures that the day-to-day operations run smoothly. She started as a CNA/caregiver, understands our client's needs, and appreciates each and every caregiver. Connie grew up in the Santa Clarita Valley, where she resides with her husband and daughter. Connie enjoys the beach and spending time with her family. Connie proudly volunteers her time with various organizations in the community.

Pedro Zayas, Owner

Pedro Zayas is a seasoned entrepreneur and has devoted over a decade of his career to building a transformative financial platform that is aimed at including those who have been marginalized by the traditional financial services industry. His efforts resulted in significant, positive changes in the lives of thousands of people, reflecting his passion for promoting financial inclusion and empowerment. 

Pedro has maintained an unwavering commitment to effecting positive change through innovation throughout his prior career. Originally from Puerto Rico, Pedro pursued his education at MIT in Boston, where he met his future wife. Her earliest work included working with seniors at Massachusetts General Hospital, which helped to fuel his current passion for bringing technology and innovation to enhance services for aging adults. His wife is a respected educator and has served as a principal in public and private schools. Her genuine concern for others served as a continual inspiration to him and helped instill in him a deep level of mindfulness toward the community they call home. 

Pedro is committed to collaborating with like-minded individuals dedicated to enhancing the lives of those they serve, focusing on the quality of care and well-being of aging adults.

Robel Gugsa, Owner

Robel Gugsa is an altruistic entrepreneur who has dedicated his career to helping others. With a background in engineering and experience in the transaction payment processing business, he developed a groundbreaking application facilitating the collaboration of multiple financial institutions on a single ATM. Robel Co-Founded the business and led the technology operations for 6 years until he successfully sold the business. Following this achievement, he assumed the CEO role for the new company, guiding its growth for an additional seven years.  

While working as the CEO, he met Pedro, who shared his passion for providing financial services to underserved markets and helping people. The idea of making a difference in people’s lives through home care services excited Robel as he recognized an opportunity to impact individuals in need positively.  

Robel’s connection to senior care challenges emerged when his father and father-in-law faced health struggles. Witnessing the complexities and inadequacies of the services provided in the senior care market, Robel questioned the difficulty in navigating the system and the often insufficient level of care provided. Engaging in this new venture allows him to contribute to the quality of care while leveraging his engineering expertise to introduce innovative technologies and positively transform the landscape of home care services.

Are You a Caregiver Looking to Help Those in Need?

ComForCare of San Fernando Valley, CA, seeks talented and compassionate certified caregivers to help our growing list of clients live better and healthier lives. We provide a healthy work environment where you can grow in your career while receiving the best training our industry offers. Contact us today.

Whether your loved one needs assistance only a few hours a week or around-the-clock, our team is happy to help! Call (818) 714-2299 to learn more about the transition care services offered through ComForCare Home Care (San Fernando Valley, CA).